So many issues. I am a 69 year old widow. Bought refrigerator in 20l8 compressor just went out 2022. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. I am not sure what the point to all these complaints if we can't get anyone to listen. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. Since, it's not an Elite Sears will not cover repair. Brand names are identified. i went to LG's FB site and posted about my failed Kenmore Elite fridge. I have lost all confidence in LG and their Sears repair techs. I thought this would last my family at least 10 years but only 5. We have been without our refrigerator since the middle of June and I am at my wits end. We can't go 5 weeks without a refrigerator. 795.74023.411 on 8/7/2015. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. I am guessing it will be $350 on labor based on Sears estimate. He then set up an appointment for May 9th. Went through Samsung Class action on my Samsung now this refrigerator is junk too. He removed the drawer, used a hairdryer to melt the ice. Plugger Refrig in thinking it would start working. My issue is the machine will not stop running and its making a grinding noise. Do I qualify for the class action suit? Now I am without frig for 4 days because they cant co.e sooner. I remember when American made fridges lasted for many decade, and are still running today. By August 2020 developed a noise. I want a new one as well. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. My light dodo melted a long time ago and my icee maker quit too. What a joke. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. This is well over $1000. The money is one thing and the stress, frustration this has been causing our family is another! I finally somehow was able to get an appointment scheduled. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. stop producing cold. I was informed by the technician I had an LG and not a Whirlpool. The compressor is not running. Purchased LG Kenmore Elite refrigerator in July or August of 2013. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Please Help! I bought a Kenmore Elite refrigerator. I will continue to search for submitting a proper claim. Hours. The seller bought in 2014 and compressor is still under warranty. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. This was all right before Thanksgiving. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. Took 3 repair calls to fix no parts untrained tech. That would be LG. Challenge is that the soonest the repair people can come is in 16 days! We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? But just want to let everyone know what a defective product this is. Had a repairman out on Memorial Day and he new it was the compressor. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Still waiting for parts and unit to be repaired. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. There is a class action lawsuit inquiry that everyone needs to sign up for. Grab something else. So disappointed, being a stroke survivor on a. replaced the compressor and $959 dollars later it started to cool down again. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action lawsuit for this problem. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Sears has lost a customer who has been loyal to them for the last 35 years. We've had frosting problems and ice maker problems. Any suggestions? We spend a lot of money on their appliances and this is how they treat us? The freezer has stopped working. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . If anyone starts a class action lawsuit pleas include me in that group!! Says it will cost $659 to repair, but he didn't address the rest of the issues. I want it replaced or repaired. I would like help from anyone this was a 3500.00 refrigerator. The Right Parts for Refrigerator Repair Troubleshooting. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. Install the grounding screw (5) and connect the two wire harnesses (4). Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. We have already been without a frig in the house for two weeks. I have never been so disgusted with the lack of a company trying to resolve an issue. When I called Sears, they were not the least bit helpful. The is the first time that we have ever experienced a situation like this with a Sears product! This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. Add me to the Class action lawsuit. It is only 1 and 1/2 years old. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Id love my money back . Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. Purchased Kenmore elite 795.74033.410 with extended warranty. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. It has all been a huge nightmare. (model 795.7033). Model number 795.72053.118. Is this covered under the recall? Aug 14, 2012. Always have trouble with the icemaker fill tube heater. . Would love to joing a class action suit against Sears/Kenmore. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Another year later and we are having the same issue. I don't have this kind of money to spend a a repair. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. This fee was $130. Last year (5/18) we had to replace the compressor and condenser. Good Lord, people RUN! Beautiful. I called the corporate office this morning and was sent back to the same customer service number. Someone needs to be held accountable! not even frozen. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Our frig is only 4 years old! My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. But despite paying $2,248 for it in 2018, she says the . They last about 2 years and are unreliable. He replaced the part and mentioned that it may not work and something major could be wrong. Needless to say all the food was lost. The refrigerators come in titanium, stainless steel, bisque, white or black. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. No more sears for.me!! Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. He also said about every 2-3 months it would need something else. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I have a kenmore elite I purchased in 2006 3 door. My complaints is the same as the rest 2 weeks for a repair, then. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. We paid 3rd party to come and install parts and the new compressor was dead!! This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Done with Sears forever. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Purchased my Kenmore Elite . I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! These two businesses are crooked!!! They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. My fridge still had all the plastic on all the drawers as it had not been used. Haven't owned more than 5 years. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! All said same thing, going to cost 600 to 800 for repairs. Labor should also be covered for a faulty part. This is around 2 years and 1 month. One LG rep was as rude as rude could be. Can't get service call from Sears until July 8th. I have a Kenmore Elite model 795.72059.112 frig. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. I am living on social security and have very little extra money to cover these repairs to my refrigerator. I would like an reimbursement for this repair. car will still probably make the trip, only use $10 in gas . I purchased my Kenmore Elite 3 drawer fridge in 2018. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. Really? I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Within 2 years, one of the bottom drawers was cracked. When American made fridges lasted for many decade, and are still running.. 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