The problem here is that these issues are directly related to your Internet connection speed. Test your Internet speed so you know exactly what you're dealing with. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. Method 3: Clear Cache Data. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. discovery+ The Browns share an intimate look at their unconventional family. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Fix your Wi-Fi signal. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Its pretty annoying :(. If youre using the web player, check for any available operating system updates. Does this clear up the issue you are seeing? Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Update your device. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. iPhone and Android have different ways of closing apps. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Channels on Roku are maintained by the channel developer themselves. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Reopen the Discovery+ app and try to play the desired content again. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. Step 3: Select the app and then press the 'Delete' button. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. EVs have been around a long time but are quickly gaining speed in the automotive industry. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. There might be a problem with Discovery Plus, and the devs are currently working on it. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. Discovery+ allows for four simultaneous streams per account. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. Some issues fix themselves, which is frustrating at the time but valuable too. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. Removed the Discovery+ channel from my Roku. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Redeeming a discovery+ gift card, voucher or promo code. Is Discoveryplus.com down for you right now? If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. These issues could be due to a problem on your end or with the Discovery Plus servers. Get the Latest Tech News Delivered Every Day. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Go run an Internet speed test to see how you're standing. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. Tried any way possible to resolve, still nothing. I like the shows, but trying to manage your subscription is a nightmare. Uninstalled and reinstalled and still not opening! Activate Credit Card. There are multiple reasons why Discovery Plus keeps freezing. iPhone and Android have different ways of closing apps. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. Server is down. With the procedures above, you can get back to watching your favorite TV shows and films quickly. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Try another device. This service is usually provided by your ISP. Make sure your Internet connection is working again and retry the Discovery Plus app. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Restart your router again and power the device back on. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. Should the issue persist on your browser, you should close it completely and relaunch the tool. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. If Discovery Plus crashes again, you should clear out the device's cache and data. We are aware of this and are currently working to resolve these issues. There's something for everyone. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Did you get a resolution to this issue? Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. or Down for Everyone or Just Me? The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Discovery, Inc. entered the streaming foray in 8. Update your app or browser. Explanation of subscription charges. Sign out and back into Discovery Plus. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. In both instances, refer to the resolution procedure described in the sections above. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Enter the email address you have registered. Then restart your device from Settings>System>System restart. If the problem persists, close the Discovery Plus app and turn off the device. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. If discoveryplus.com is down for us too there is nothing you can do except waiting. Password does not meet security standards. First, make sure your Internet connection is up and running. It's f**king ridiculous and makes the experience so frustrating. Step 5: After a few . Method 2: Log in with username and password By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Having the same problem. Plug your HDMI cable back into your streaming device and TV. Once your player starts up again, add the channel back once more. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Reopen the Discovery+ app and attempt to watch the content again. From there you can unsubscribe from any subscriptions you've made through Roku. 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