The contact owns a 2016 Jeep Cherokee. 2. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. The problem code is c14a7-97. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. BTW, we also had to replace the battery. Close. The PTU is an important element of the all-wheel-drive system. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Far below 1,000 miles. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. It is now two months later and the part is still not available. Or, theyre sometimes called the piston rings. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. The vehicle has been towed two times. This is not covered under recall because my VIN number is not included. The approximate failure mileage was 92,000. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Vehicle was rendered completely UN-drivable almost immediately. The dashboard is very simple and does not have many features. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. These transmissions are a shot in the dark. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. While it may not always cost you, its still a major sore point that youll have to deal with. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. On her way here afew weeks ago the Service 4WD light came on. This was a shared architecture shared between Fiat and Chrysler. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. At the top of the piston sidewalls, every engine has a series of oil control rings. This could result in the half shaft fracturing and disconnecting from the drive axle. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Find a high quality auto repair shop or dealer near you . The vehicle was not repaired. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. The contact owns 2016 Jeep Cherokee. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Other than that it's a tough vehicle. 1999 Jeep Grand Cherokee problems. Ptu replace with only 63,000 miles? Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. Problem with your 2016 Jeep Cherokee? The failure mileage was approximately 60,000. The contact stated while driving 30 mph, the message 4-wd service required was displayed. The vehicle wear and tear is bad. 2 v6 service 4wd light comes on at 63,000 miles. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Overall it's a decent small-size SUV. Unsubscribe any time. Dealer said that it is a common problem that FCA should have addressed. Power transfer unit. For repair. The Jeep can seize up and it can stop working. Car would not engage into park. Overall, the Cherokee has a reputation as a well-built, tough SUV. 1.1. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. A failed ptu may not be able to maintain a connection between the transmission and the front wheels. Hello human, I am a GPT3 powered AI chat bot. Either situation could result in a crash or injuries. are trademarks of Autobeef LLC, All rights reserved. The vehicle was not repaired. The contact's sister-in-law owns a 2016 Jeep Cherokee. . I no longer have 4wd functionality on my car. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Great car, worst rip-off dealer service I have ever encountered. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. but with updates all these problems got solved. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. We use cookies to analyze & improve your experience, & to personalize content and ads. At least, we can take comfort in that not all SUVs are problematic. The dealer was not notified of the failure. Her only driving has been to visit us a couple of times a a few trips to her local store. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. The car really should come standard with more power. Either situation could result in a crash or injuries. Thankfully, he didn't charge me for the time he spent trying to diagnose it. This repair was quoted just under $3,000. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). I took it to my mechanic who got a code that said the Power Transfer Unit was bad. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. These would be Active Drive I, Active Drive II, and Active Drive Lock. 3,000 past power train warranty. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Either situation could result in a crash or injuries. " Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. Pull over, stopped on hill. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. 'S sister-in-law owns a 2016 Jeep Cherokee Active Drive I, Active Drive Lock `` Autobeef '', Autobeef... Failure persisted website ; for car enthusiasts, run by car enthusiasts, run by car,! Still shorter than the original SJ ( 1st-generation ) Cherokee content and ads like a shaky option shopping! Was notified of the site 's original content team when it launched the time spent... 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