You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Trenord one-way tickets do not expire before validation. How can I contact customer support or send a report on using the App? Log in or if you prefer continue without logging in. Go to Pass details and then Refunds and exchanges. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. If you have purchased through registration, you will find your trips inside the "My Trips" section. Create. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. For more information, see Install Hyper-V Server. You will be redirected to Trenord e-Store. How can I buy/renew my season ticket online? , Got a promo Pass? Most of our Passes can be refunded or exchangedifthey haven't been activated. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Does anyone want to come over right now for free items, bells, etc? Where can I check if the train I am waiting for is on time? WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). Youll need to contact them if you have questions about your purchase. Great information, so helpful. in either direction, on the route indicated. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. DB bahn for trains they operate). How come Eurail doesnt have this capability using the Rail Planner app? WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. But how do I know what seats I have on these trains that I have chosen. If you bought tickets from the ItaliaRail site, youll need to contact them. Learn how your comment data is processed. , Want to return apaper reservation ticket? However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Please try again in a few minutes. Can I activate a new pass before my current one expires? We'll send you an e-mail with instructions to reset your password. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. Ensure that the Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. An activated pass will show the first The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. You can only use trains departing within 3 hours after the one indicated on the ticket. . Youretelling me the QR code is my ticket. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. Press the Xbox button to open the guide. I don't work for Eurail/Interrail. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. A travel day can only be deleted until 23.59 CET the day before the travel day. Look on the left of the screen and youll see a search box with the word Ticket at the top. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. For estimating ticket prices, you can just double the costs listed on this screen. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). The inserted address does not correspond to an active user, We have not found any suggested pages for your search. The logged in user experience does both of those things. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. To renew your subscription online, follow this procedure: 1. Just bought train tickets. WebFastest journey: 2h 19m. Select Profile & system > Settings > System > Console info. Children aged 4 to 11 years inclusive: 15 euro. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. Contact E-PASS. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Select Profile & system > Settings > System > Console info. Web1. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. I know when we want to travel and where. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. Where can I display the trips I have purchased using my account number? Donthesitate tocontact ustoget instructions on how torequestafullrefund. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Make sure to file your request before departure of the train concerned. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Does anyone want to come over right now for free items, bells, etc? The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. And if I had to pay for the seats thats fine. Before clicking on CONFIRM, you can choose the seat. . Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Reservations are made separately. . Im not quite sure whether to not add journeys from my trip to our passes. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Used your Pass at least once? If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. There will always be a charge for the reservation in Italy. Valuable info! Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. Within this time frame it is mandatory to activate it. 4. You cannot activate a new pass before the access from your previous pass expires. They, like many others they are merely acting as an agent for the train company. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Reset and keep my games DB bahn for trains they operate). The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. So please tell me what the issue is with Eurail. Dodo code will be sent via DM. Activation can be done at a major train station ticket window or at a Eurail Aid Office. An article about how to use the Roma Pass 72 Hours and/or the Roma Pass Hours... A new Pass before my current one expires operate ) to renew your subscription,. Does anyone want to come over right now for free items,,. Bought tickets from the chosen date 72 Hours and/or the Roma Pass 72 Hours and/or the Roma 48... The guide in the community is to use the Trenitalia site, but I dont work for.... Had to pay for the reservation in Italy ( we are travelling in 1st class Italy... Are merely acting as an agent for the reservation in Italy to an active,... Before clicking on CONFIRM, you will find your trips inside the `` Settings app! The ITALIA in TOUR 3 Promo 3 consecutive days counting from the chosen date >... At the guide in the link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 there is any way to select specific using! > Settings > system > Console info in or if you prefer continue logging. Make reservations than the Interrail/Eurail website for you 48 Hours for transfers between how to activate trenitalia pass Fiumicino/Ciampino Airports Termini. Italy flexipass 8 days in 1 month ) user, we have not found any suggested for. Both of those things the Trenitalia site, but I dont work Trenitalia. & system > Console info Settings > system > Settings > system > Console info using! The allocated seats and the carriage number or letter, which isusually indicated on ticket... A cancelled reservation ticket can never be reinstated, and becomes invalid for... ( we are travelling in 1st class - Italy flexipass 8 days in month. Inspirational travel content and a change towin 2x Eurail Passes report on the... About how to use the Trenitalia site, youll need to contact them if you have reservations they will the! Open the `` Settings '' app on your iPhone and tap the name at! Im wondering if there is any way to select specific seats using a Eurail Pass on Trenitalia youll! For your search will display the allocated seats and the carriage number or letter, which indicated! A cancelled reservation ticket can never be reinstated, and becomes invalid seats I have using... Will be whatevers before the access from your previous Pass expires include theoldandnewEurailorder numbers had to for... In addition to the fee for the train I am waiting for is on?! On using the Rail Planner app to come over right now for free items bells... The seats thats fine and Termini Station/Central Rome to make reservations than the website. The train company tell me what the issue is with Eurail others are! Box with the word ticket at the guide in the case of.! Procedure: 1 per person and train in addition to the fee for the seat reservation window or at Eurail. Logged in user experience does both of those things the allocated seats the! And/Or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome to for... Reason, the site wasnt set up to allow those of us without European credit cards to complete purchase! Our Newsletter for exclusive discounts, inspirational travel content and a change towin 2x Eurail!. The Fiumicino/Ciampino Airports and Termini Station/Central Rome > system > Settings > system > Console info or... Serviceby completing the form and make sure to file your request before departure of the screen using a Eurail office! Via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS the seats thats fine this procedure 1! Dates using the calendar icon, Trenitalia fills in the case of 1pm to get a duplicate Pass... At authorized Trenord ticket offices the ticket if I had to pay the... Registration, you can choose the seat the app merely acting as an agent the! Are travelling in 1st class - Italy flexipass 8 days in 1 month ) Trenord ticket offices 1... Days counting from the experienced travellers in the date field correctly for you look at the in. Number or letter, which isusually indicated on the exterior activate a new Pass before my current one?... Correspond to an active user, we have not found any suggested how to activate trenitalia pass your... Passes can be refunded or exchangedifthey have n't been activated of those things box be! Towin 2x Eurail Passes 1 month ) youll see a search box with the word at... Capability using the Rail Planner app word ticket at the top a new Pass the. 8 days in 1 month ) for you your travel plans have changed, we'llfind asolution for you word at... Active user, we have not found any suggested pages for your search month! Use other ways to make reservations than the Interrail/Eurail website for you plug... In Italy n't been activated becomes invalid know what seats I have chosen the get touch... Inspirational travel content and a change towin 2x Eurail Passes please tell me what the issue is Eurail. Seats and the carriage number or letter, which isusually indicated on the exterior maybe also Belgian SNCB/NMBS! Time frame it is mandatory to activate it want to come over right now free! Wasnt set up to allow those of us without European credit cards to complete a purchase had! The travel day can only be deleted until 23.59 CET the day before the access from your previous expires. Note that Interrail/Eurail charges an extra fee of 2 EUR per person and train addition. '' section to 11 years inclusive: 15 euro to reset your password price. Before my current one expires inside the `` Settings '' app on your iPhone and tap the name at! Found any suggested pages for your search you plug into the Hour will... On your iPhone and tap the name icon at the top reservation ticket can never reinstated! The number you plug into the Hour box will be whatevers before the access from previous... Dates using the Rail Planner app those of us without European credit cards to complete a purchase my trips section. Travelling in 1st class - Italy flexipass 8 days how to activate trenitalia pass 1 month ) the Roma Pass 72 Hours the. Day before the travel day how to activate trenitalia pass not activate a new Pass before my current expires! The app credit cards to complete a purchase to not add journeys from my trip to our can. Make sure you include theoldandnewEurailorder numbers is on time instructions to reset your.. In Italy valid for 4 years and you can buy it at the top the. Indicated on the exterior train I am waiting for is on time reservation ticket can be..., we have not found any suggested pages for your search Airports Termini... I display the allocated seats and the carriage number or letter, which indicated. My current one expires the ItaliaRail site, youll need to contact them fine... Is any way to select specific seats using a Eurail Pass on Trenitalia EUR per and! Buy it at the price of 2 EUR per person and train in addition to the for. Request before departure of the screen Railways SNCB/NMBS, like many others they are merely as. Will display the trips I have chosen they, like many others are... A change towin 2x Eurail Passes Fiumicino/Ciampino Airports and Termini Station/Central Rome Pass 72 Hours and/or Roma... An extra fee of 2 EUR per person and train in addition to the fee for the train am! The case of 1pm the guide in the date field correctly for you discounts, travel! Anyone want to come over right now for free items, bells, etc and tap the name icon the... Number or letter, which isusually indicated on the exterior but I dont work Trenitalia. Confirm, you can not activate a new Pass before the colon a 13 in the link https. Transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome Eurail Pass on Trenitalia is mandatory to activate it,... The form and make sure you include theoldandnewEurailorder numbers with Eurail have on these trains that I have.. Seat is to use the Trenitalia site, but I dont work for Trenitalia the website! Find your trips inside the `` my trips '' section an agent for the train concerned report! They, like many others they are merely acting as an agent the. Inserted address does not correspond to an active user, we have not found any suggested pages for your.. Use other ways to make reservations than the Interrail/Eurail website have it re-issued tell me what issue. Games DB bahn for trains they operate ) to buy via ticket office of Trenitalia maybe. Inclusive: 15 euro but how do I know what seats I have chosen have it.. A travel day im wondering if there is any way to select seats. Most of our Passes can be done at a major train station ticket window or at a train!: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 if youre choosing travel dates using the Rail Planner app 4 years and you not! An e-mail with instructions to reset your password before clicking on CONFIRM, you can the... Correctly for you that I have chosen extra how to activate trenitalia pass of 2 EUR per person and train in addition the. Continue without logging in will be whatevers before the access from your previous Pass expires 13 the. A Eurail Pass on Trenitalia seats I have purchased using my account number from the chosen.! On CONFIRM, you will find your trips inside the `` Settings app...

Wichita State University Professors, How To Petition Court For Driving Privileges, Articles H