If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. We hope this overview of Disney World's DAS card answers your questions about the new program. Allow about 10 to 15 minutes to complete the process. Can we rent a wheelchair in combination with the das pass? I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. With the DAS pass, you're given a return time when you can enter an attraction or ride. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. Thanks. Return times can now be modified or canceled in the My Disney Experience app. How many guests in one party can be covered under Disney World's DAS? Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! Im told that you can associate five guests plus the person with the DAS, for a total of six. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Time to have fun! I love how thorough this guide is! Cart. I have a bladder condition, among other things. Has this happened to anyone else recently? Already inside Magic Kingdom? Guest Services barely has a line. Most of the time theyll move it in neutral and dont need the key. If you want two selections for each day, the entire length of your trip must be within 30 days. You need to explain why you can't wait in line. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. And if so how do you go about it? The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Both say good for up to 60 days. It will most likely depend on the ride! The longest attraction line we waited in was 20 minutes." Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! I just got off a video call with a wonderful cast member who was able to help me apply for DAS. If coming from the UK can we pre register for DAS please or is it just American residents? But they will ask why the person cant wait in lines. They sound very similar. Thanks in advance! Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. As for registering online for DAS Advance, there's only that one process via video chat. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. If flying, then how is she planning for turbulence or delays on the runway, etc. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. Disney World is a bit crowded. Already have one? This post will help explain the DAS pass at WDW and how to use it. DAS still operates the same way as before with being able to receive return times equal to the standby wait. Thanks! May we use the DAS card? I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. You can have both advance selections and return times active at the same time. They cannot sweat or regulate their temperature. Is it possible to have the adults in our party linked to both children with DAS passes so that they could ride with either one depending on how we end up split up? Is the new Genie + the same as a DAS pass? If there are two scanners, you must scan through both of them before booking your next DAS. UmmmmI'm not sure I understand your post or the tone that's attached. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. For a better experience, please enable JavaScript in your browser before proceeding. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. UPDATE: I spoke to someone else this time and was able to get the DAS pass. We will be arriving in the USA two day before our tickets start. Minions and all related elements and indicia TM & 2023 Universal Studios. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. Note that DAS is still determined on a case-by-case basis. You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. Period. ok ok, I have to comment on something I keep seeing over and over in the comments. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. Advance Selections have a set one-hour arrival window. In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? Since the two year wouldnt have a ticket would he be able to come on the ride also? This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. Some of the handicapped restrooms have sinks in the stall. I'm totally unsure whether we should or could apply for DAS. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. Have your Disney World tickets and reservations for each park. I got pretty good driving the scooter. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Test Track was closed during our 8-9 pm window at Epcot. Follow this link to sign up for DAS Advance. Browse ear hats, customized T-shirts and more Disney Parks merchandise. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. We learned that the hard way. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Hi - thank you for this website its very useful. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Press question mark to learn the rest of the keyboard shortcuts. here How many things can you do within a 15 minutes walk or cycle of your home? The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. Oh, yeah, I said diapers are not an option because she won't do it. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. All of these things involve the freedom to move around. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. You'll need to accept the Terms and Conditions before requesting a live video chat. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. Your Cart . The diaper suggestion makes me want to cry. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. I was denied DAS and had always used it in the past, so not sure what a trip would be like without it since we barely got by last time even with it. You would only need one person to have DAS, unless your group is larger than 6 people total. Would I qualify for DAS with heart failure? As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. We're planning to visit Disney World in July and we were hoping to get a DAS pass. You can also purchase individual Lightning Lanes and select an arrival window. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Credit:. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. This is your starting place for a less-stress, more-fun vacation. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). Instead, you choose based on which ride you want to go on and how long the wait is. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. Basically, the attractions available through Genie+ are also available for Advance Selections. I registered for the DAS pass for my son today. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Very disappointed I called das 2 times waited over 30mins too.. Post all SW questions concerns, etc. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. All rights reserved. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. Do you know if It is possible to get DAS for a child under 3? Once I have registered and received Disney World's DAS, whats next? It may not display this or other websites correctly. In this case, is the sister driving and stopping every 45 minutes? However, other frogs in the Pond continue to share with us that it is not possible. She lives and works in Orlando so visits frequently. Ex. They require you to use DAS system. My husband has one hand, would he be able to apply for DAS? Universal elements and all related indicia TM & 2023 Universal Studios. You may hear some people refer to it as a disability pass or DAS card. Perhaps look into other options if you get denied again. We are traveling in from the West Coast and have a group of 10. Here is information about disability services at Disney World. It may take longer for you to get on the ride because they need to wait for a certain vehicle. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. In other words, can we have more than 2 time slots reserved on DAS? Compare predicted crowd levels by day up to 1 year in advance! While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. Plus, park hours, special events, weather, and more! Does that mean that I get it and have 60 days to use it? With Disney Genie, do I have to pay to use DAS on individual attraction selections? In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. Our step-by-step guides will save you up to 4 hours a day. We are due to arrive for vacation on Wednesday 31st August. If not used, they will expire. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). Does Disney World offer disability passes? If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. There are no specific reserved areas for guests using DAS. He would be interested in the audiodescription service. 2023 Hasbro. You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. They are posted on the WDW website. The Disney Disability Access Service (DAS) is a card they issue. Waiting in lots of queues has been the main thing putting us off coming to Disney. DAS and Genie+ are different systems, but they can be used together! Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. So you have to wait until going to guest relations to find out if a child can qualify for DAS? All rights reserved. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. Its important to note that you wont always jump straight to the front of the line with this pass, and youll have to wait until youve been to one attraction before you can enjoy another one with this service. This is separate from the Advance Selections, which you can have two per day. Then she said that due to recent changes(that she didnt explain) I dont qualify. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. I know that you can help me. 4) The DAS does allow you to wait elsewhere and not wait in line. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. 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